We are not an emergency service and cannot provide immediate assistance.

If you have a problem or require immediate assistance, you can contact the International Seafarers and Welfare Assistance Network (ISWAN) using the contact details below.

Seafarer Help +44 203 732 2737 
Free, confidential, multilingual helpline for seafarers and their families, wherever you are in the world. Available 24 hours a day, 365 days per year

Yacht Crew Help +44 203 713 7273 
Free multilingual & confidential helpline for professional yacht crew, wherever you are in the world. Available 24 hours a day, 365 days a year

Safer Waves support@saferwaves.org
Safer Waves is an organisation that provides support to merchant seafarers who have experienced sexual assault, sexual harassment or gender discrimination on board.

There are a number of welfare organisations you can contact if you need help. 

Stella Maris helps thousands of seafarers every year who are struggling with loneliness, exhaustion, bullying and exploitation.

Mission to Seafarers offer support to seafarers in over 200 ports in 50 countries and are available 365 days a year

Sailors' Society support welfare and wellbeing needs of seafarers, their families and communities, wherever they may be.

Trade Unions

The International Transport Workers Federation is the international trade union federation of transport workers union.

You can contact them here.